How can I find out the status of an order I have placed?
Once you have placed an order that is successfully processed, the warehouse receives it and fills it within 1-2 business days depending on how busy we are. Peak ordering times are always:
- 3 weeks before major holidays (like Christmas and Pascha),
- 2 weeks before Sunday School and Greek School graduations, and
- 2 weeks before Sunday School reconvenes.
Orders placed during this time are shipped in the order that they are received. We recommend planning and ordering with plenty of time to spare.
It is possible to get the status of orders that you have placed using the Order Information widget on the main page of the storefront. Simply enter your order number or the email address used to order and you will receive an email that includes the link you need to view the order itself and its status (Processed, Shipped, Etc.)
If you did not provide a valid email, you can also request a status update by filling out the form on the 'Contact Us' page.