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Important Announcement - Please Read

A New Orthodox Marketplace Website is Coming!

The Orthodox Marketplace online web store and the Department of Religious Education's catalog store are in the process of merging operations.

While we are working out the details of this transition, the Orthodox Marketplace website will suspend sales functionality of the site. Customers will be able to browse the catalog, log in and check on the status of outstanding orders and order history (including downloads).

However, the cart and checkout features will be disabled.

If you wish to purchase items in the interim, a subset of our product catalog is still available from our Amazon Storefront.

We expect the new Orthodox Marketplace and Resource Center website to launch later this summer.

 

How can I find out the status of an order I have placed?

Once you have placed an order that is successfully processed, the warehouse receives it and fills it within 1-2 business days depending on how busy we are. Peak ordering times are always:

  • 3 weeks before major holidays (like Christmas and Pascha),
  • 2 weeks before Sunday School and Greek School graduations, and
  • 2 weeks before Sunday School reconvenes.

Orders placed during this time are shipped in the order that they are received. We recommend planning and ordering with plenty of time to spare.

It is possible to get the status of orders that you have placed using the Order Information widget on the main page of the storefront. Simply enter your order number or the email address used to order and you will receive an email that includes the link you need to view the order itself and its status (Processed, Shipped, Etc.)

If you did not provide a valid email, you can also request a status update by filling out the form on the 'Contact Us' page.

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